Frequently Asked Questions

What types of payments to you accept?

We accept a variety of payment methods, including credit/debit cards (Visa, Mastercard, American Express), Meta, PayPal, and Apple Pay. All transactions are processed securely to ensure your information remains protected.

Are your products suitable for sensitive skin?

While our products are generally formulated to be gentle on the skin, we recommend reviewing the ingredient list and conducting a patch test before use, especially if you have sensitive skin or known allergies. If you have specific concerns, feel free to reach out to our customer support team at info@tantara.shop for personalized recommendations.

After placing an order, when should I expect a delivery?

Our standard shipping times typically range from 2 to 7 business days, depending on your location. You will receive a tracking number via email once your order has been shipped, allowing you to monitor its progress.

How can I provide feedback or suggestions for improving your products or services?

We welcome feedback from our customers and value your input in helping us improve our products and services. You can provide feedback by leaving a review on our website, contacting our customer support team, or reaching out to us through our social media channels. Your feedback helps us understand your needs and preferences, allowing us to continually enhance your shopping experience.

How can I stay updated on Tantara's new product releases or sales/discounts?

To stay informed about Tantara's new product releases, promotions, and exclusive offers, we recommend signing up for our newsletter and following us on social media. Our newsletter subscribers receive regular updates and exclusive discounts, while our social media channels provide real-time updates and behind-the-scenes content. Don't miss out on Tantara's trends and offers—join our community today!

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